Telemedicine appointments are an alternative to in-office visits, for conditions of the skin, hair, and nails. Telemedicine appointments are HIPPA-compliant and can be billed to insurance. Many insurance companies are now waiving co-pays for telemedicine appointments. Our dermatology providers are available to deliver comfortable, convenient care, wherever you are.
Your telemedicine appointment will generally include a diagnosis, treatment plan, and prescription, if necessary. The appointments generally take about 15 minutes.
If a biopsy or any other procedure is recommended for your condition, we will assist you in scheduling an appointment at our nearest clinic.
You will receive care from one of our board-certified dermatologists, a dermatology-trained nurse practitioner or physician assistant. In many cases, you will be able to receive care from your regular dermatology provider, ensuring comfort and confidence. You can meet our providers here.
How it Works
To schedule a telemedicine appointment from any location, call our main office at (206)-525-1168 and they will provide you with detailed instructions.
1. I’d rather see my provider in-person. Can’t I just wait until this is all over?
The answer to this depends on your concern. You should not wait if you have a concerning change (examples: a suspicious lesion, a mole that is changing in size or color or has irregular borders, a possible infection, or a new rash that is bothering you.) We are anticipating a backlog of patients when quarantine restrictions are lifted. If you have a concern we would prefer to take care of you now using video technology. We can prescribe you medication and create a plan without delay. If you need help our schedulers and nurses can assist you in determining if you should wait or have a virtual visit.
2. Does my insurance cover telemedicine?
Commercial payers, Medicare, Medicaid and Veteran’s/Tricare are now covering telemedicine
3. Will this visit count towards my deductible?
4. Do I need to pay a copay?
Many insurance companies are waiving co-pays, you should check with your insurer as you might qualify.
5. How do I pay my copay?
Our front desk will call on the morning of the appointment to collect your copay and check you in prior to your visit.
6. What if I need a biopsy or other procedure?
We still have providers working in our office. If you and your provider decide you need a procedure, we will schedule you for this in the physical office.
7. If I come into the physical office for a procedure, after my telederm visit, will I get billed twice?
No, the provider will bill for your telederm visit like they would an in-person visit. If you need a biopsy or procedure the provider will not bill for another visit, they will only bill for the additional procedure. The provider may ask you to follow up in a few weeks or months either via telederm or in-person and that follow up visit can be billed separately.
8. How will I get my prescription?
It will be faxed to your pharmacy. Patients can still use Prescriber’s Choice meds, but they will need to call ahead so we can have it ready for them to pick up in office. They can pay over the phone to decrease contact. If they don’t want to come in at all and their meds are not covered, we may be able to use a compounding pharmacy.
9. Why do I need to log into my patient portal?
We need to make sure your medications, past history, etc… are correct before we start the visit. We will also use the portal to send you your visit summary. You can access any handouts pertaining to your appointment there